Thursday, June 15, 2006

Low usability = high annoyance. Duh!

Sandra Rossi of Computerworld Today (Australia) mentions in her article, What Users Hate Most About Web Sites, that a web site that is hard to use causes people to get annoyed and leave the site.

So what do users hate? Ads, complexity, confusion, distractions, wordiness...you know, the things that everyone hates about anything. What I find interesting is that articles like this make good design principles seem like a revelation. It's not brain surgery, people. It's common sense. If you don't like a wordy, ad-filled web site, there's a good chance many others feel the same way.

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